FAQ
How "rugged" are RugX tablets compared to standard devices?
- RugX tablets are engineered with a double-injection cabinet made of silicon, plastic, and an aluminum-titanium (Al-Ti) alloy.
They are built to meet MIL-STD-810H standards and carry an IP68 waterproof rating.
The hardware is designed to withstand a 1.2m drop and operate in extreme temperatures ranging from -20°C to 60°C.
Why not just buy a normal tablet and put a "rugged case" on it?
- Thermal Management: Cases trap heat, which causes consumer tablets to throttle their speed or shut down in hot environments. RegX tablets are engineered with materials that dissipate heat even while protected.
- Integrated Ports: A case doesn't protect a fragile USB port or headphone jack from internal dust/water damage. Our ports are built into the hardware's IP67/IP68 architecture.
- Precision Tools: Consumer tablets use basic GPS and NFC chips. The RG1 uses specialized ST21NFCD chips and L1+L5 dual-band GPS for professional-grade accuracy.
Are rugged tablets too heavy for all-day use?
- While they are built for strength, they are designed for ergonomics. The RG1 weighs 680g, balanced for handheld use.
- Unlike consumer tablets, we include a hand strap with stand and a shoulder strap in the box to ensure field workers can use the device for 8+ hours comfortably.
Can the screen handle wet or dirty hands?
Most normal tablets "ghost touch" or fail when the screen is wet.
- Our displays use a tempered glass, full lamination process designed to work with finger sleeves (included), ensuring precision even in rain or dusty manufacturing floors.
Is the RugX 5 suitable for outdoor and industrial environments?
Yes. The RugX 5 is designed for demanding field and industrial conditions. It is MIL-STD-810H certified and IP65 rated, ensuring reliable operation in dusty, wet, and extreme temperature environments.
Can the tablet be used in direct sunlight?
Yes. The 5 features a 11-inch Full HD display with up to 1000 nits brightness, making it clearly readable even in direct sunlight and outdoor environments.
Does the device support security and authentication features?
Yes. The LT-5 includes TPM 2.0, a fingerprint scanner, NFC (HF-RFID) support, and optional barcode scanning for secure access and data capture.
Does the touchscreen support glove usage?
Yes. The display supports glove touch mode, allowing operators to use the device while wearing industrial or safety gloves.
What operating system does the RG1 run?
The RG1 comes pre-installed with Android 14, providing the latest security features and app compatibility.
What are the core processing specs?
It is powered by a G99/MT8781 Octa-core processor built on a high-efficiency 6nm process.
The device features 6GB of RAM and 256GB of internal storage, which can be expanded up to 1TB via a MicroSD card.
Is the display suitable for outdoor use?
Yes, the 10.1-inch FHD (1920x1200) IPS screen has a 400-nit brightness level for clear visibility in sunlight.
How durable is the RG1's frame?
- The cabinet is constructed using double injection molding with a mix of Silicon, Plastic, and Aluminum-Titanium (Al-Ti) alloy.
It is certified for MIL-STD-810H and has an IP68 approval for water and dust resistance.
What are the environmental operating limits?
- The RG1 is designed to work in extreme conditions, with an operating temperature range of -20°C to 60°C.
- It is also rated for 1.2m anti-drop resistance.
Can it be mounted to vehicles or workstations?
- Yes, the back of the device includes a standard 75x75mm VESA hole for easy mounting.
What makes the NFC on the RG1 special?
It uses a high-end ST21NFCD chip from STMicroelectronics, making it ideal for precision tasks like livestock tracking or industrial check-ins.
What is the battery capacity?
The RG1 is equipped with a massive 8000mAh (100% cobalt) battery to ensure all-day performance in the field.
Does it support fast charging?
Yes, it includes a 9V/2.2A PD (Power Delivery) adapter for efficient charging through the USB Type-C port.
